Here at SupportAbility, we have tools to help providers deliver Supported Employment supports by tracking and managing each participant’s unique independence goals.
We understand that technology is no longer just a support function—it’s the backbone of exceptional disability service delivery. The rapid evolution of the NDIS requires technology solutions that are agile, intelligent, and genuinely aligned with your mission of person-centred support.
At SupportAbility, we already know:
- Outdated systems are creating operational bottlenecks
- Compliance is becoming increasingly complex
- The right technology can be a game-changer for participant outcomes
With access to critical client information, frontline staff have everything they need to provide quality, individualised care. Allow SupportAbility to provide the support you need to keep your focus on making a difference in the lives of your participants.
Choose a system purpose-built for NDIS service providers.
SupportAbility Software is purpose-built to handle the unique operational and compliance requirements of Supported Employment providers. We can help providers assist NDIS participants in achieving meaningful work goals while remaining compliant, and participant-focused. Here’s why it’s ideal for this sector:
1. Tailored for Supported Employment
- Participant Work Goals Tracking: Tracks each participant’s employment goals and monitors their progress, ensuring alignment with their NDIS plans.
- Employment Plans: Helps create individualised employment plans, goals, and custom assessments that outline participant objectives, milestones, and support strategies.
2. Compliance with NDIS Standards
- Compliance-Ready Documentation: Maintains accurate records of employment services provided, ensuring they meet NDIS compliance standards.
- Audit Preparation: Stores detailed logs, session notes, and progress reports to support audit readiness and compliance with Supported Employment requirements.
- Accurate Billing: Ensures invoicing and claims for employment services are NDIS-compliant, minimising errors and delays.
3. Simplified Workforce Management
- Participant Matching: Matches participants with suitable job opportunities and tracks job placements based on their skills, goals, and support needs.
- On-the-Job Support Coordination: Manages schedules for job coaches and support staff, ensuring participants receive timely assistance in their workplace.
4. Goal and Progress Monitoring
- Outcome Tracking: Tracks participant outcomes, such as skill development, job retention, and career advancement, to measure success.
- NDIS Goal Alignment: Ensures Supported Employment activities align with participants’ NDIS goals and funding plans.
5. Financial Management and Funding Utilisation
- Budget Tracking: Monitors NDIS funding usage for Supported Employment services, ensuring services stay within participant budgets.
- Custom Invoicing: Handles billing for employment services, including group supports or individual on-the-job coaching, with ease and accuracy.
6. Centralised Data and Communication
- Single Source of Truth: Consolidates participant profiles, case notes, employment plans, and job records into one secure system.
- Stakeholder Communication: Export progress reports and statements to aid communication with participants, employers, families, and other stakeholders to foster collaboration.
7. Streamlined Reporting
- Performance Metrics: Provides detailed reports on employment goals, and budgets.
- Outcome Reporting: Generates NDIS-compliant reports that demonstrate the effectiveness of Supported Employment programs.
8. Staff and Resource Coordination
- Roster Management: Simplifies staff scheduling, ensuring efficient use of job coaches and other employment support staff.
- Resource Allocation: Helps allocate resources to meet the needs of participants and employers effectively.
9. Secure Data Management
- Data Privacy: Adheres to NDIS data privacy requirements, ensuring participant and employer information is securely stored and accessed.
- Role-Based Access: Limits access to sensitive data based on staff roles, safeguarding confidentiality and data integrity
Supportability software empowers Supported Employment providers to streamline operations, enhance participant outcomes, and maintain NDIS compliance. Its specialised tools and features make it the ideal choice for managing the complexities of Supported Employment services.
We understand the needs of a Support Worker!
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Access participants’ information and alerts on the same screen.
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Check-in and out with geolocation tools.
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Easy case notes – create and record case notes with templates and prompts for clear communication to guarantee detailed shift hand-overs.
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Goals and Skill Development: Help every employee achieve their professional goals and independence by easily tracking progress.
- Use Journal Actions as a way to manage tasks and set reminders.
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Seamlessly link notes to goals, making it easy to provide parents, guardians and managers with the most up-to-date outcomes.
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To stay on top of shift expectations, create and complete tasks for yourself or as a point of escalation.
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In-built incident management tools. Deliver prompt updates to management for immediate review and investigation of incidents.
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Replicate activities and rosters to reduce administration overheads.
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Create and conduct periodic Assessments with our customisable Assessments Framework – ideal for maintaining or improving their functional capacity and skills, create the assessments you need help tracking!
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Make report writing a breeze with statements and progress charts. Manage multiple sites and locations.
Client Management
Record support needs, medical conditions and behaviours.
Share data across teams.
Create funding statements, goal progress reports and more.
Track everything from client absenteeism to participant transport and provider travel.
NDIS Claiming & Invoicing
We’ve simplified the process so you get paid faster for the services you deliver.
Generate NDIS Bulk Payment Requests.
Manage rejections and track ‘open’ PACE claims.
Export invoices with finance integrations.
Track budgets, utilisation and balances.
Rostering & Timesheets
We understand ratios! Manage 1:1 or complex group activities.
Replicate rosters and reduce administration overheads.
Track time with ease and accuracy. Check-in and out of each shift to accurately submit hours worked.
Record kilometres travelled for reimbursement.
Export staff time and attendance data for your payroll system.
Document Management
Manage organisational policies and procedures with version control and unlimited storage.
Upload documents, then apply privacy and expiry notifications as required.
Identify gaps in compliance documentation such as missing or expired NDIS Worker Screening Checks.
Custom Notes, Goal Progress & Assessments
Record evidence on-the-go to ensure essential notes and observations are captured.
Custom templates provide staff guidance to ensure accurate information is recorded.
Categorise notes for ease of reporting and make sure any sensitive information is kept private.
Establish goal strategies and track progress via notes, assessments and reports.
SupportAbility Mobile App
Real-time rosters at your fingertips.
Check-in and out of each shift to accurately submit hours worked. Record kilometres for reimbursement.
Use geolocation to record where staff checked in and out from to ensure compliance and provide proof of service delivery.
Record evidence on-the-go to ensure essential notes and observations are captured.
With access to critical client information – frontline staff have everything they need to provide quality individualised care.
