Here at SupportAbility, we have tools to help providers deliver SIL (Supported Independent Living) and Home Care supports by tracking and managing each participant’s unique independence goals.
SIL and Home Care supports are more than assistance; it’s a journey towards empowerment and autonomy – significantly impacting the daily lives of people with disabilities.
Let us help you create a supportive environment for participants to live in the accommodation of their choice, actively participate in the local community, and build the life they want.
Choose a system purpose-built for NDIS SIL and Home Care service providers.
SupportAbility Software is the NDIS Software of choice for Supported Independent Living (SIL) and Home Care providers because it caters specifically to the unique demands of SIL services.
Here’s how:
1. Tailored for SIL needs
- Resident-Centric Planning: Allows providers to create and manage individualised support plans for each resident, ensuring their goals and needs are met.
- Group Service Management: Manages shared living arrangements effectively, balancing individual and group requirements.
Learn more about client goals, plan management and group scheduling…
2. Compliance with NDIS Standards
- Accurate Documentation: Tracks service delivery, funding usage, and compliance records, ensuring readiness for audits and compliance with NDIS requirements.
- Claim Management: Simplifies the process of invoicing and submitting claims to the NDIS portal, reducing errors and payment delays.
Learn more about claims, compliance and client statements…
3. Efficiency in Daily Operations
- Shift and Staff Rostering: We simplify rostering to ensure the right staff with the right skills are assigned to shifts, streamlining workforce management.
- Task Coordination: Tracks daily notes and activities. Allowing Support Workers to create and assign tasks within case notes, ensuring that all resident needs are met effectively.
Learn more about staff rostering and activity management…
4. Budget and Financial Visibility
- Participant Budget Tracking: Helps providers manage and track individual funding for residents, ensuring services stay within their allocated budgets.
- Budget Forecasting Tools: Transparency of what is planned, not just what’s been used, for accurate financial management of living costs, ensuring accurate accounting.
Learn more about NDIS funding management and utilisation reporting…
5. Enhanced Communication and Collaboration
- Staff Updates: Keeps staff informed with real-time updates on resident needs, schedules, and case notes.
- Family and Stakeholder Communication: Offers tools to share progress reports and funding statements with families or guardians, fostering transparency.
Learn more about progress, funding and incident reporting…
6. Data Security and Privacy
- Secure Records: Ensures sensitive resident and organisational data is stored securely, complying with NDIS privacy standards.
- Access Control: Provides role-based access to safeguard information and maintain data integrity.
Learn more about staff privacy and data security…
7. Progress Monitoring and Reporting
- Goal Tracking and Assessments: Tracks resident progress against their unique goals, ensuring that SIL and Home Care services are outcome-focused.
- Reporting Tools: Generates comprehensive reports for stakeholders and NDIS compliance purposes.
Learn more about reporting…
8. Scalability and Flexibility
- Growth-Friendly: Adapts to increasing client numbers or changes in service offerings as each provider grows.
- Customisable Features: Can be tailored to fit the specific workflows of SIL providers.
Learn more about client management…
9. Reliable Support
- Dedicated Assistance: Our customer support team are dedicated to ensure providers can maximise the software’s potential.
- Regular Updates: Keeps the software up-to-date with changes in NDIS policies and industry best practices.
Learn more about our approach…
Supportability software empowers SIL and Home Care providers to manage complex operations with ease, improve service quality, and ensure compliance, making it the top choice for NDIS care management.
We understand the needs of a Support Worker!
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Access participants’ information and alerts on the same screen.
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Check-in and out with geolocation tools. Track Active or Inactive Night Shifts, claim Non-face-to-face & Irregular SIL Supports.
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Easy case notes – create and record case notes with templates and prompts for clear communication to guarantee detailed shift hand-overs.
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Goals and Skill Development: Help every client achieve their goals and independence by easily tracking progress.
- Assisting with Menu Planning and cooking support? Use Journal Actions as a way to manage tasks and set reminders.
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Seamlessly link notes to goals, making it easy to provide parents, guardians and representatives with the most up-to-date outcomes.
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To stay on top of shift expectations, create and complete tasks for yourself or as a point of escalation.
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In-built incident management tools. Deliver prompt updates to management for immediate review and investigation of incidents. Utilise incidents for maintenance alerts and repairs.
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Simplified weekly or hourly claiming. Replicate activities and rosters to match your Roster of Care and reduce administration overheads.
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Create and conduct periodic Assessments with our customisable Assessments Framework – ideal for maintaining or improving their functional capacity and skills, create the assessments you need help tracking!
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Make report writing a breeze with statements and progress charts. Manage multiple residential locations
Client Management
Record support needs, medical conditions and behaviours.
Share data across teams.
Create funding statements, goal progress reports and more.
Track everything from client absenteeism to participant transport and provider travel.
NDIS Claiming & Invoicing
We’ve simplified the process so you get paid faster for the services you deliver.
Generate NDIS Bulk Payment Requests.
Manage rejections and track ‘open’ PACE claims.
Export invoices with finance integrations.
Track budgets, utilisation and balances.
Rostering & Timesheets
We understand ratios! Manage 1:1 or complex group activities.
Replicate rosters and reduce administration overheads.
Track time with ease and accuracy. Check-in and out of each shift to accurately submit hours worked.
Record kilometres travelled for reimbursement.
Export staff time and attendance data for your payroll system.
SupportAbility Mobile App
Real-time rosters at your fingertips.
Check-in and out of each shift to accurately submit hours worked. Record kilometres for reimbursement.
Use geolocation to record where staff checked in and out from to ensure compliance and provide proof of service delivery.
Record evidence on-the-go to ensure essential notes and observations are captured.
With access to critical client information – frontline staff have everything they need to provide quality individualised care.
Custom Notes, Goal Progress & Assessments
Record evidence on-the-go to ensure essential notes and observations are captured.
Custom templates provide staff guidance to ensure accurate information is recorded.
Categorise notes for ease of reporting and make sure any sensitive information is kept private.
Establish goal strategies and track progress via notes, assessments and reports.
Document Management
Manage organisational policies and procedures with version control and unlimited storage.
Upload documents, then apply privacy and expiry notifications as required.
Identify gaps in compliance documentation such as missing or expired NDIS Worker Screening Checks.
