How Supportability helps providers deliver Allied Health and Therapy services

‘Giving Therapists and Clinicians the autonomy they need to deliver the highest quality care.’

Let SupportAbility add value to the services you provide. A user-friendly and efficient platform, allowing Allied Health professionals and Therapists to spend less time on paperwork and more time engaging with participants. Track your billable and non-billable hours, streamlining workflows to make providing high-quality services easier.  

Manage and coordinate your participant’s allied health therapies and specialised support outcomes with ease. A comprehensive client management solution to securely store your participant data, collating all key activities and documents in one place that can be managed via our detailed permissions settings.

Choose a system purpose-built for NDIS service providers.

SupportAbility Software is purpose-built to simplify the complexities of managing therapy services while ensuring compliance with NDIS requirements. Here’s why it stands out for the sector:

1. Comprehensive Client Management

  • Centralised Records: Stores all participant data in one secure system, including therapy plans, assessments, session notes, and progress updates.
  • Individualised Plans: Allows providers to create and track therapy plans tailored to each participant’s goals and NDIS-funded supports.

2. Streamlined Scheduling and Appointments

  • Therapy Scheduling: Simplify appointment bookings and therapist rostering, ensuring sessions are efficiently planned.
  • Calendar Integration: Provides an easy-to-use calendar integration that helps therapists manage their schedules and reduces double bookings.

3. Efficient Session Notes and Documentation

  • Real-Time Case Notes: Enables therapists to record session details on the go using mobile-friendly functionality, ensuring accurate and timely documentation.
  • Templates for Notes: Provides customisable templates for therapy reports and session notes to save time while maintaining quality.

4. NDIS Compliance and Reporting

  • Audit-Ready Records: Ensures all therapy notes, invoices, and reports are stored in compliance with NDIS regulations, making audits stress-free.
  • Outcome Reporting: Tracks participant progress against therapy goals and generates NDIS-compliant reports for stakeholders.

5. Financial Management and Invoicing

  • NDIS Claims Management: Integrates seamlessly for the creation and submission of claims, handling of errors, and reducing administrative burden.
  • Billing Flexibility: Supports invoicing for self managed, plan managed or Agency managed therapy sessions and ensures accurate tracking of NDIS-funded services.

6. Progress Monitoring and Goal Tracking

  • Outcome Measurement Tools: Tracks therapy outcomes and participant progress toward goals, providing insights into the effectiveness of interventions.
  • Detailed Reports: Produces progress reports to share with participants, families, and NDIS planners.

7. Collaboration and Communication

  • Team Collaboration: Enables allied health professionals within the same organisation to share case notes and updates when needed, fostering seamless teamwork.
  • Stakeholder Engagement: Statements and progress reports are ready for export to share with participants, families, and other service providers to coordinate care effectively.

8. Data Security and Privacy

  • Secure Platform: Adheres to NDIS data protection and privacy requirements, ensuring participant information is safe and confidential.
  • Role-Based Access: Limits access to sensitive information based on user roles, protecting data integrity.

9. User-Friendly Design

  • Therapist-Focused Features: Designed with the needs of therapists in mind, making it easy to use for allied health professionals.
  • Mobile Accessibility: Allows therapists to access schedules, case notes, and session details from any location, enhancing flexibility.

 

Supportability software simplifies care management for Allied Health providers and therapists, enabling them to focus on delivering high-quality therapy services while efficiently managing operations and ensuring compliance. Its tailored features make it a clear choice for NDIS care management in the allied health sector.

We understand the needs of a Therapist!

  • Enforced privacy barriers to demonstrate compliance related to Conflict of Interest.

  • Funding visibility and utilisation warnings.

  • Easy case notes – create and record case notes with templates and prompts.

  • Goals and Skill Development: Help every client achieve their goals and independence by easily tracking progress.

  • Manage report writing and non-face-to-face charges.
  • Seamlessly link notes to goals, making it easy to provide parents, guardians and representatives with the most up-to-date outcomes.

  • Document management tools with unlimited cloud storage and alerts.

  • Give Therapists the autonomy they need to manage their own schedule and support item allocations.

  • Create and conduct periodic Assessments with our customisable Assessments Framework – ideal for maintaining or improving their functional capacity and skills, create the assessments you need help tracking! 

  • Make report writing a breeze with statements and progress charts. 

Client Management

Record support needs, medical conditions and behaviours.

Share data across teams.

Create funding statements, goal progress reports and more.

Track everything from client absenteeism to participant transport and provider travel.

NDIS Claiming & Invoicing

We’ve simplified the process so you get paid faster for the services you deliver.

Generate NDIS Bulk Payment Requests.

Manage rejections and track ‘open’ PACE claims.

Export invoices with finance integrations.

Track budgets, utilisation and balances.

Rostering & Timesheets

We understand ratios! Manage 1:1 or complex group activities.

Replicate rosters and reduce administration overheads.

Track time with ease and accuracy. Check-in and out of each shift to accurately submit hours worked.

Record kilometres travelled for reimbursement.

Export staff time and attendance data for your payroll system.

Document Management

Manage organisational policies and procedures with version control and unlimited storage.

Upload documents, then apply privacy and expiry notifications as required.

Identify gaps in compliance documentation such as missing or expired NDIS Worker Screening Checks.

Custom Notes, Goal Progress & Assessments

Record evidence on-the-go to ensure essential notes and observations are captured.

Custom templates provide staff guidance to ensure accurate information is recorded.

Categorise notes for ease of reporting and make sure any sensitive information is kept private.

Establish goal strategies and track progress via notes, assessments and reports.

SupportAbility Mobile App

Real-time rosters at your fingertips.

Check-in and out of each shift to accurately submit hours worked. Record kilometres for reimbursement. 

Use geolocation to record where staff checked in and out from to ensure compliance and provide proof of service delivery.

Record evidence on-the-go to ensure essential notes and observations are captured.

With access to critical client information – frontline staff have everything they need to provide quality individualised care.

Other Solutions

Supported Independent Living and Home Care

Helping people live independently and being an active and empowered member of the community.

Supported Independent Living and Home Care

Helping people live independently and being an active and empowered member of the community.

Supported Independent Living and Home Care

Helping people live independently and being an active and empowered member of the community.

Supported Independent Living and Home Care

Helping people live independently and being an active and empowered member of the community.