SupportAbility Web App 8.11

Update

The 2024/25 NDIS Pricing Arrangements and Price Limits v1.3 – effective 1 Oct 2024, has been added to SupportAbility. 

This includes the addition of 23 new Intensive and Complex Behaviour Support Items, and 35 Legacy Support Items have been removed.

Please see the NDIS Pricing Arrangements and Price Limit Updates – 2024/25 article for more information.

Update

Employment Type badges and a new Quick Search have been added to the ‘Change Activity Staff’ window in Activities.

Employment Type badges, e.g. Casual, Part Time, are now displayed next to the Staff Member’s name based on ‘Employment/Volunteer Type’ configuration in the HR tab of their Staff Account.

A quick search has been added to search for Staff by Name or Employment Type.

Update

‘Working Hours’ has been updated to ‘Agreed Hours’ in the HR tab of the Staff Account.

When Agreed Hours have been entered in the HR tab, e.g. 20, but no ‘per Period’ value has been selected, e.g. Week, a validation warning is now displayed as this is required.

This language has also been updated in the Staff Hours Report and the Staff Account Search export.

Update

The minimum browser versions now required to run the SupportAbility Web App optimally are as follows: 

    • Google Chrome 113 – (April 2023)

    • Microsoft Edge 114 – (May 2022)

    • Firefox 114 – (June 2023)

    • Safari 15 – (September 2021)

    • Safari (for iOS on iPad) 15 – (September 2021)

    • Internet Explorer – Not supported

Please see the Supported web browsers and troubleshooting browser-related issues article for more information.

Update

The word that populates in the ‘Tracking Name 1′ column of the Xero Direct Invoice Batch export can now be configured for providers using the Xero finance system when Job Codes are in use. This was previously hard-coded to ‘SupportAbility’ and is now the current default value.

If your organisation would like this to be configured to something other than ‘SupportAbility’, e.g., ‘Location’, please let us know via support@supportability.com.au, and we can configure this for your organisation.